One of the most frequent things you hear from clients who are just meeting you for the first time is some understanding that they have that lawyers don't return phone calls and they're concerned when am I going to hear from you if I hire you here today.
I'm happy to answer that question because I give every client a packet of information during the intake process. This packet includes a written, really a commitment to each client to return their phone calls promptly.
I think if you look through our testimonials, you'll find kind of a universal theme that they never called and we didn't call them back, especially I didn't call them back. I make every effort to return every clients phone call that day or as early as I can the next day. Certainly, you'll never have a situation where, you didn't hear from me when you needed to. And, I think you can take that to the bank.